Jawaban IT Essentials Final Exam 1-10 (v 4.1) Versi Dua


1
ABC Inc. decided to integrate redundancy by connecting multiple hard disks to duplicate the information they
store. Which type of adapter will need to be installed on the servers to accomplish the desired redundancy?
NIC
Wireless NIC
USB gateway
*RAID adapter
multiple slave hard disk adapter

2
Which power mode should be used by a laptop so that all the data is saved, all the applications the user was
working on are left open, and there is no power used by the laptop?
*Hibernate
Suspend
Left on with no power mode
Soft shutdown

3
When a Windows XP computer has completed the POST for each adapter card that has a BIOS, what is the
next step during the boot sequence?
*BIOS reads the MBR.
NTDETECT.COM is used to detect any installed hardware.
NTDLR reads the registry files.
The WINLOGON.EXE program is started.

4
A user is reporting that a new external hard drive is defective. The laptop will allow access to the drive at
times, and then will report that the drive cannot be found. Upon an initial examination of the laptop, it is
discovered that the user has ten USB devices connected to the laptop.
What is the best quick solution to this problem?
*Remove all the peripherals except the hard drive and observe the results.
Move the laptop to another location and observe the results.
Replace the power adapter and observe the results.
Replace the USB hub and observe the results.
Flash the BIOS on the laptop and observe the results.

5
Refer to the exhibit. Which type of removable media is depicted?
hard disk
USB optical drive
PC card
*flash drive

6
Refer to the exhibit. Which sequence of steps describes the printing process used by a laser printer?
1,2,3,4,5,6
2,5,3,4,1,6
*3,4,1,6,2,5
4,2,6,5,3,1

7
Where can a user change the idle time after which a laptop will switch to standby mode?
Right-click the desktop, then click Power Modes > Standby.
Right-click My Computer, then click Properties > Hardware > Device Manager > ACPI.
*Left-click Start > Control Panel > Power Options, then click the Power Schemes tab.
Left-click Start > All Programs > Accessories > System Tools > Power Management.

8
What is the default subnet mask for a Class A network?
0.0.0.255
0.0.255.255
0.255.255.255
*255.0.0.0
255.255.0.0
255.255.255.0

9
When installing the Windows XP operating system, a technician is given a choice of file systems to use. If
security is a requirement, which file system should be chosen?
FAT32
HPFS
NFS
*NTFS

10
A technician is asked to configure the time the system must be idle before the hard disk spins down on all the
Windows-based laptops in the company. The technician configured the power options in Windows but it
appears to have no effect. Where should the technician look to enable power management?
Administrative Tools
*BIOS
Command Prompt
Safe mode
System Registry

11
Which three things should be investigated first when troubleshooting a printer? (Choose three.)
equipment power
corrupt print driver
*low-ink warning
*out of paper
*operating system compatibility
firmware version

12
A technician is having trouble with laptops that keep overheating. What preventive maintenance procedure
can be performed on the laptops to reduce this problem?
Regularly replace the laptop battery.
Encourage users to run the laptop from the battery more often.
Encourage users to run the laptop from the AC adapter more often.
Remove and clean the CPU.
*Clean the air vents.
Replace the fan.

13
The technician has been asked to upgrade the printer driver for an old printer. What is the best source for a
new driver?
*manufacturer's website
Microsoft Update website
printer installation disk
Windows Device Manager
Windows hardware profiles

14
When analyzing a protocol used on the network, it is discovered that multicast messages are being sent to
network devices. Which class of IP addressing is being used to send these messages?
A
B
C
*D
E

15
A user has been writing data to a USB flash memory drive. What should the user do before removing the
device?
Shut down the computer.
*Click on the Safely Remove Hardware icon in the system tray then on the device.
Right-click on the drive in My Computer, then click on Remove Drive .
Remove the power to the drive.

16
Refer to the exhibit. Which two port types are shown in the graphic? (Choose two.)
modem
*network
parallel
serial
*USB

17
Which three rules increase the level of password strength? (Choose three.)
Passwords should never expire.
*Passwords should be a combination of letters and numbers.
Passwords should combine a user's special dates and initials so they can be alphanumeric.
*Passwords should be changed by the user after specific periods of time.
*Password expiration and lockout policies should be clearly defined.
Passwords should be short to reduce the chances of users forgetting them.

18
Which two types of connectors can be found on DVI cables? (Choose two.)

19
Refer to the exhibit. Which three status LEDs are shown in the graphic? (Choose three.)
*battery status
*Bluetooth activity
caps lock
hard-drive activity
*power on status
wireless activity

20
Which two interface types make it possible to attach different external components to laptops and desktops
without powering the computer off? (Choose two.)
*ExpressCard
FireWire
ISA
PCI
PCMCIA
*USB

21
A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What
is one way this failure is indicated?
The computer automatically boots into Safe Mode and displays a warning on the screen.
The screen flashes with a red background and displays a warning message.
*The computer emits a pattern of beeps indicating the failing device.
The computer returns an error message indicating the I/O address of the failing device.

22
Which type of power connector is used to connect devices such as optical drives and hard drives?
20-pin
24-pin
Berg
*Molex
P8
P9

23
What characterizes a DDoS attack?
*Many hosts participate in a coordinated attack.
Infected computers are called Daemons.
It is easy to identify the source of the attack.
All hosts must be in the same geographic area.

24
A technician has replaced a failing floppy drive. While testing the new drive, the technician notices that the
floppy drive light remains lit constantly. What is most likely the cause of the problem?
The new floppy drive is faulty.
*The ribbon cable is installed incorrectly.
The jumper settings are set incorrectly for the floppy drive.
The floppy drive has been disabled in the BIOS.

25
Which type of cable standard uses a 9-pin connector and supports data rates in excess of 800 Mbps?
DB-9
DB-25
IEEE 1284
IEEE 1394a
*IEEE 1394b

26
A technician wishes to boot a computer using a CD-ROM that contains a limited operating system and
diagnostic utilities. Where would the technician set the boot order for the PC?
My Computer
Control Panel
Device Manager
*BIOS
Start Menu

27
Which two general precautions should be taken before replacing any non-hot-swappable laptop component?
(Choose two.)
*Disconnect the power cord.
Keep any component in a plastic bag until installation.
*Remove any batteries.
Use carpets in cool areas.
Wear rubber-soled shoes to work with the computer.

28
A computer can access devices on the same network but can not access devices on other networks. What is
the probable cause of this problem?
The cable is not connected properly to the NIC.
The computer has an invalid IP address.
The computer has an incorrect subnet mask.
*The computer has an invalid default gateway address.

29
What is the purpose of an IRQ?
Perform input/output between the CPU and peripherals.
Establish peer-to-peer communication between devices and software.
*Request information from the CPU.
Access the computer RAM for reading and writing.

30
Which protocol adds security to remote connections?
FTP
HTTP
NetBEUI
POP
*SSH

31
What is the logical topology used for the Ethernet architecture?
*bus
double ring
extended star
ring
star

32
What are the four levels in the TCP/IP reference model.
HTTP, FTP, Telnet, SSH
TCP, IP, DNS, DHCP
*application, transport, internet work, network interface
application, presentation, session, transport
physical, data link, network, transport

33
Which type of scanner generally has high costs but produces top-quality images?
all-in-one
*drum
handheld
flatbed

34
When calculating the total cost of ownership of a printer it is necessary to consider the cost of the
consumables. Which two consumables are associated with an inkjet printer? (Choose two.)
drum
*ink cartridge
ink ribbon
*paper
toner

35
Which network device uses a MAC address table to segment the network?
concentrator
hub
PBX
router
*switch

36
Where in Windows XP can the shutdown, hibernate, and standby modes be configured?
*Start > Control Panel > Power Options
Start > Control Panel > Administrative Tools
Start > Control Panel > Power Modes
Start > Control Panel > System

37
Which protocol dynamically assigns IP addresses to network devices?
*DHCP
DNS
ICMP
RARP
TCP

38
Which two quick solutions are commonly recommended when a technician is troubleshooting a laptop?
(Choose two.)
*Reboot the laptop.
Reinstall the operating system.
*Disconnect the peripherals.
Have the customer verify the problem.
Call a level-2 technician.

39
Why do mobile devices such as laptop computers use specially designed CPUs?
*They consume less power.
They are smaller.
They are lighter.
They require customized cooling mechanisms.

40
What characterizes spoofing?
*Making data appear to come from a source other than the actual source.
Sending abnormally large amounts of data to a remote server to prevent user access to the server services.
Intercepting or inserting false information in traffic between two hosts.
Sending bulk e-mail to individuals, lists, or domains intending to prevent users from accessing e-mail.

41
A company uses a single computer to receive and test all Windows updates. When the most recent update
was installed, several programs failed. What is the first course of action that a technician should attempt to
remove the update?
*Run a System Restore from the last restore point.
Use the Add or Remove Hardware applet in the Control Panel to remove the update.
Restore the hard drive from the last system backup.
Use the Recovery Console to restore the operating system.

42
Which Windows tool should be run before upgrading the operating system?
Convert
Fdisk
Msconfig
*Ntbackup

43
A network administrator is troubleshooting a server that keeps crashing. While monitoring traffic to the
server, the administrator notices repeated, larger than normal pings to the server. What is the name of this
type of attack?
multi-ping attack
phishing
ping bomb
*ping of death
spoofing
zombie attack

44
When installing a network adapter into a client computer, a technician notices that the contacts on the
adapter need to be cleaned. Which solution should the technician use to clean the contacts?
glass cleaner
*isopropyl alcohol
mild detergent
rubbing alcohol
slightly abrasive cleanser

45
A customer is upset and wants to speak to a specific technician to resolve a problem immediately. The
requested technician is away from the office for the next hour. What is the best way to handle this call?
Refer the angry customer to a supervisor.
Advise the customer that the requested technician is out of the office and insist on trying to resolve the
problem.
*Make an offer to help the customer immediately, and advise the customer that otherwise the requested
technician will call *the customer back within two hours.
Ignore the request for the specific technician by walking through a step-by-step process with the customer in
an attempt to refocus the customer and solve the problem.

46
A customer is angry and calls to complain that the service scheduled on his computer took longer than
expected. The technician reviews the work order and notices that the service was performed by a new
employee. How should the technician respond?
Verify that the computer is working properly now.
*Listen to the complaint and then apologize for any inconvenience caused by the lengthy service on the
computer.
Explain that the repair technician sent to perform the repair is inexperienced.
Put the customer on hold until a supervisor is available.

47
In the event of a catastrophic system or hardware failure, which Windows XP utility provides a framework for
saving and recovering the operating system?
Emergency Repair Disk (ERD)
*Automated System Recovery (ASR)
Windows Recovery Manager (WRM)
Automated Windows Recovery (AWR)
System Restore (SR)

48
Which three benefits are gained by networking computers? (Choose three.)
decreased need of personal training
*fewer peripherals needed
decreased computer-to-user ratio
*lower cost licensing
increased user specialization
*increased communication capabilities

49
ABC Company wants to configure laptops to automatically power components off to improve battery life.
Which power management control can be used to accomplish this?
*ACPI
AMD
UPS
BIOS
PnP BIOS

50
A technician needs to configure the hard drive on a computer so that there appears to be one drive for the
operating system and four drives for data from different applications. How can the hard drive be configured
to provide this perception?
Create five primary partitions.
Create one extended partition with five logical drives within it.
Create one primary partition and an extended partition with four logical drives within it.
Create five extended partitions.
Create one logical partition with five primary partitions within it.
*Create one primary partition and one logical partition with four logical drives within it.

9 comments

1
A technician wishes to boot a computer using a CD-ROM that contains a limited operating system and diagnostic utilities. Where would the technician set the boot order for the PC?
-BIOS

2
A technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems?
-Device Manager

3
A user believes that a data file on a Windows XP computer has been corrupted. Which utility can provide the best information about the data file
-CHKDSK

4
What characterizes a DDoS attack?
-Many hosts participate in a coordinated attack.

5
A technician has replaced a failing floppy drive. While testing the new drive, the technician notices that the floppy drive light remains lit constantly. What is most likely the cause of the problem?
-The ribbon cable is installed incorrectly.

6
Refer to the exhibit. Which two port types are shown in the graphic? (Choose two.)
-network
-USB

7
Which network device uses a MAC address table to segment the network?
-switch

8
A customer is angry and calls to complain that the service scheduled on his computer took longer than expected. The technician reviews the work order and notices that the service was performed by a new employee. How should the technician respond?
-Listen to the complaint and then apologize for any inconvenience caused by the lengthy service on the computer.

9
The technician has been asked to upgrade the printer driver for an old printer. What is the best source for a new driver?
-manufacturer’s website

10
The current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?
-DHCP

11
When a Windows XP computer has completed the POST for each adapter card that has a BIOS, what is the next step during the boot sequence?
-BIOS reads the MBR.

12
When starting a computer, a customer can no longer select two of the operating systems that are installed. Which file may be corrupted and causing this error?
-BOOT.INI

13
A technician is planning to convert a file system from FAT32 to NTFS. What step should be taken before doing the conversion?
-Create a complete system backup.

14
A call center technician is on a call with a customer when a colleague indicates that there is something to discuss. What should the technician do?
-Signal to the colleague to wait

15
What is the best way to fully ensure that data is unable to be recovered from a hard drive?
-shattering the hard drive platters with a hammer

Reply

16
A customer used the convert.exe utility to take advantage of NTFS security features. The customer later discovered that the application on the computer can only read FAT32 files. After the hard drive was formatted back to FAT32, the customer noticed all of the data files are missing. What should the customer do next?
-Restore the data files that were backed up in preparation for the conversion

17
Which two security tasks should be included in a computer preventive maintenance plan? (Choose two.)
-an update of spyware removal tools
-an update of antivirus scanner software

18
A technician is explaining the differences between inkjet printers and laser printers to a customer. Which two comparisons should the technician make? (Choose two.)
-Inkjet printers are less expensive than laser printers
-The laser printer output is dry after printing, but an inkjet printer may still have wet ink on the paper after printing.

19
A customer wants to produce video recordings to sell to the public. Which two types of media should be used to accomplish this type of recording? (Choose two.)
-DVD+/-R
-BD-R

20
A customer complains that a scanner has suddenly stopped producing clear images. Which preventive maintenance task has the customer most likely forgotten to do?
-visually inspect the scanner glass

21
A new application fails to install from a CD known to be virus-free and compatible with the operating system. What is a possible solution to this problem?
-Close all other running programs before installing the new application.

22
A user cannot log in to the network with a computer that worked yesterday. Other computers on the same network are working fine. Which troubleshooting process would be most logical to try first?
-Look at the NIC lights

23
A customer is experiencing repeated paper jams on a laser printer. Which quick solution might correct this problem?
-Power cycle the printer

24
At which TCP/IP model layer would a MAC address be found?
-network access

25
A technician powers on a computer and opens a web page. A message that the web page could not be found appears. After checking the URL, the technician verifies that this is the problem that was reported by the computer owner. What would be the next step in the troubleshooting process for the technician?
-Verify the computer IP address information

26
What should always be done prior to replacing components that are not hot-swappable in a laptop?
-Unplug the laptop and remove the battery.

27
Which protocol adds security to remote connections?
-SSH

28
What are two functions of a VPN gateway? (Choose two.)
-provide remote user access to the VPN client software
-manage VPN tunnels

29
A technician is repairing Windows XP and wants to keep all of the application settings in the operating system. The technician is using the Repair XP option and has rebooted the computer. A message appears on the screen stating “Press any key to boot from the CD or DVD.” What should the technician do?
-The technician should press the space bar so that the installation can continue.

30
A user is experiencing slow print rates when printing files that contain large complex graphics. What could be done to improve performance?
-Add memory to the printer.

31
In the event of a catastrophic system or hardware failure, which Windows XP utility provides a framework for saving and recovering the operating system?
-Automated System Recovery (ASR)

32
Refer to the exhibit. What type of device is highlighted in white?
-touch pad

33
Which two ports on a laptop allow connection or removal of external devices, such as hard drives or printers, without powering off the computer? (Choose two.)
-FireWire
-USB

34
Which program checks for installed hardware during the Windows XP boot process?
-NTDETECT

35
A computer can access devices on the same network but can not access devices on other networks. What is the probable cause of this problem?
-The computer has an invalid default gateway address.

Reply

36
Which type of standard interface allows users to connect and disconnect peripheral devices while the computer is running without having to restart?
-USB

37
Which type of power connector is used to connect devices such as optical drives and hard drives?
-Molex

38
What guideline should be followed when establishing a password security policy?
-An expiration period should be established so that passwords frequently change.

39
A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?
-The computer emits a pattern of beeps indicating the failing device.

40
A network specialist has been hired to install a network in a company that assembles airplane engines. Because of the nature of the business, the area is highly affected by electromagnetic noise. Which type of network media should be recommended?
-fiber optic

41
A student wishes to buy a computer suitable for game playing. What CPU speed would be appropriate for game playing?
-3 GHz

42
A customer is considering an inkjet printer to print batches of colored documents that will be immediately stacked and packaged for shipping. What advice should a technician give the customer?
-Immediately after printing, the ink is wet

43
A technician installed Windows XP on a 20 GB SCSI drive but when the computer is started a NTLDR error message is displayed. Based on this information which file was most likely corrupted during installation?
-NTBOOTDD

44
Which Registry file contains information about all software that is installed on a Windows XP computer?
-HKEY_LOCAL_MACHINE

45
Refer to the exhibit. Which type of removable media is depicted?
-flash drive

46
Which three tasks should a computer preventive maintenance plan contain? (Choose three.)
-the defragmentation of the hard drive
-an update of the operating system and applications
-an update of antivirus and other protective software

47
Which power mode should be used by a laptop so that all the data is saved, all the applications the user was working on are left open, and there is no power used by the laptop?
-Hibernate

48
A customer requests advice about the type of storage device to use for 20 new computers. For which two conditions should SSDs be recommended as replacements for magnetic hard drives? (Choose two.)
-locations that require low power usage
-workplaces with harsh workplace conditions where the computers are subject to dust and vibration

49
A customer is upset and wants to speak to a specific technician to resolve a problem immediately. The requested technician is away from the office for the next hour. What is the best way to handle this call?
-Make an offer to help the customer immediately, and advise the customer that otherwise the requested technician will call the customer back within two hours.

50
A technician is designing a hardware preventive maintenance plan for a company. Which strategy should be included in the plan?
-Schedule and document routine maintenance tasks.

Reply

What is the purpose of wearing an antistatic wrist strap?
– to equalize the electrical charge between the user and the equipment

Fans that are used to help cool a system are commonly placed on which two components? (Choose two.)
– video card
– CPU

When installing a service pack or security patches on an operating system, what should be done to protect the system in the event of a faulty or aborted installation?
– Create a restore point.

What are two network requirements necessary to establish a VPN connection between a remote computer and a private company LAN? (Choose two.)
– Internet access
– VPN client

An employee is receiving e-mail from unknown banks asking for username and password information. Which type of security attack is the employee experiencing?
– phishing

What is the purpose of Windows Vista 64-bit Kernel Patch Protection?
– It prevents third party drivers from modifying the operating system kernel

A network technician receives an error that there is insufficient physical disk space on an external drive to hold a file from a Windows XP computer. What is a possible cause for the problem?
– The external drive is formatted with a FAT 32 file system and the file is too large for that file system.

A network administrator is troubleshooting an e-mail server that keeps crashing. The administrator notices large amounts of spam coming to the server from a single source that is overloading the server. What type of attack is being launched against the e-mail server?
– e-mail bomb

A company is expanding its business to other countries. All branch offices must remain connected to corporate headquarters at all times. Which network technology is required to support this requirement?
– WAN

While troubleshooting a computer on which the operating system fails to boot, a technician has checked that there are no non-bootable media in the disk drives, tried using the Last Known Good Configuration option, and attempted to boot the computer in Safe Mode, all without success. Which further possible solution could be tried?
– Perform a Repair Installation of the operating system.

When calculating the total cost of ownership of a printer it is necessary to consider the cost of the consumables. Which two consumables are associated with an inkjet printer? (Choose two.)
– ink cartridge
– paper

What is the logical topology used for the Ethernet architecture?
– bus

Where can a user change the idle time after which a laptop will switch to standby mode?
– Left-click Start > Control Panel > Power Options, then click the Power Schemes tab.

Which two items are considered proper cleaning tools? (Choose two.)
– compressed air
– soft cloth

What characterizes spoofing?
– Making data appear to come from a source other than the actual source.

What do the terms refresh rate, interlace, and aspect ratio explain?
– image properties of a monitor

Which firewall port number or number combination must be open in order to remotely access a network device using SSH?

Which three rules increase the level of password strength? (Choose three.)
– Passwords should be a combination of letters and numbers.
– Passwords should combine a user’s special dates and initials so they can be alphanumeric.
– Passwords should be changed by the user after specific periods of time.

A technician has been asked to find how a hacker keeps breaking in to a computer. Which security precaution was most likely missed when the operating system was first installed?
– A password was not assigned to the default administrator account.

Reply

21
A technician is having trouble with laptops that keep overheating. What preventive maintenance procedure can be performed on the laptops to reduce this problem?
– Clean the air vents.

22
ABC Company wants to configure laptops to automatically power components off to improve battery life. Which power management control can be used to accomplish this?
– ACPI

23
Why do mobile devices such as laptop computers use specially designed CPUs?
– They consume less power.

24
Refer to the exhibit. What command was typed to produce the output that is shown?
– ipconfig /all

25
A newly purchased scanner is not functioning as efficiently as expected. Which step should a technician take to improve performance?
– Download drivers and utilities from the manufacturer web site

26
A printer has a paper jam. An impatient user has sent multiple print jobs of the same document to this printer. What can be done to remove these print jobs?
– Cancel the jobs in the printer queue

27
A technician has installed and configured an external projector on a laptop. What is the final task the technician must perform for the image to be displayed through the projector?
– Press the function key sequence to activate the image on the projector

28
A company computer use policy recommends that hard drive defragmentation be performed every six months. What is the purpose of this preventive maintenance routine?
– increasing computer performance

29
A technician is asked to configure the time the system must be idle before the hard disk spins down on all the Windows-based laptops in the company. The technician configured the power options in Windows but it appears to have no effect. Where should the technician look to enable power management?
– BIOS

30
ABC Inc. decided to integrate redundancy by connecting multiple hard disks to duplicate the information they store. Which type of adapter will need to be installed on the servers to accomplish the desired redundancy?
– RAID adapter

31
A supervisor received a complaint that one of the technicians was rude and disrespectful. Which action by the technician most likely caused the customer to complain?
– The technician interrupted a number of times to ask questions.

32
Where in Windows XP can the shutdown, hibernate, and standby modes be configured?
– Start > Control Panel > Power Options

33
Which type of cable standard uses a 9-pin connector and supports data rates in excess of 800 Mbps?
– IEEE 1394b

34
A home computer owner has a PC system that runs Windows XP. For security reasons the owner has been using a limited local user account for a number of years. The owner wishes to install a new piece of software, but the user account does not have the necessary permissions. Which type of account does the owner need to use to install the new software?
– administrator

35
Refer to the exhibit. A Cisco Networking Academy instructor is trying to print a flash graphic from the curriculum. The print job has gone into the print queue as shown. Based on the output, what should be the next step in solving this problem?
– Check the printer cabling and power.

Reply

36
Which Windows tool should be run before upgrading the operating system?
– Ntbackup

37
After Windows XP has been installed, which program would a technician use to select the programs that will run at startup?
– msconfig

38
A company uses a single computer to receive and test all Windows updates. When the most recent update was installed, several programs failed. What is the first course of action that a technician should attempt to remove the update?
– Run a System Restore from the last restore point.

39
A call center technician answers a call from a frequent customer who is known to be impatient and lacks experience with computers. The customer has an issue with an application that the call center supports. The customer informs the technician that the problem had been reported before but the original technician was rude, did not listen, and did not fix the problem. If the technician is confident that the problem can be resolved by increasing the amount of memory in the computer, what should the technician do?
– Confirm the issues and give detailed instructions to solve the problem.

40
A network administrator has finished migrating from a peer-to-peer network to a new client-server network configuration. What are two advantages of the new configuration? (Choose two.)
– Data is more secure in the event of hardware failures.
– Data resources and access are centrally controlled

41
Which three benefits are gained by networking computers? (Choose three.)
– fewer peripherals needed
– decreased computer-to-user ratio
– increased communication capabilities

42
Which environmental factor helps ensure optimal performance for laptops?
– Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.

43
When installing the Windows XP operating system, a technician is given a choice of file systems to use. If security is a requirement, which file system should be chosen?
– NTFS

44
On which two occasions is it most likely that a technician will have to perform a clean operating system installation if a backup has not been performed? (Choose two.)
– The existing operating system is corrupted.
– A new replacement hard drive is installed in a computer.

45
A computer user buys a low priced replacement monitor but finds that there is a lot of flicker. The flicker makes the monitor unusable. Which characteristic of a monitor needs to be considered to ensure flicker-free viewing?
– refresh rate

Reply

46
A technician needs to configure the hard drive on a computer so that there appears to be one drive for the operating system and four drives for data from different applications. How can the hard drive be configured to provide this perception?
– Create one primary partition and an extended partition with four logical drives within it

47
Which network protocol is used to automatically assign an IP address to a computer on a network?
– DHCP

48
A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to use correct this problem?
– Task Manager

49
A technician is troubleshooting a user complaint that a printer is not printing a report. Which step is one of the first that the technician should take?
– Ensure that there is paper in the paper tray.

50
What is the purpose of SCSI and RAID adapters?
– to connect storage devices such as hard disk drives to a PC

51
Refer to the exhibit. Which type of device uses the connector shown in the graphic?
– DVD drive

52
A technician needs to purchase a new video adapter for a computer. Which factors should be considered when selecting the adapter?
– expansion slot type

53
A technician just terminated some fiber optic cable and needs to properly dispose of the hazardous waste created during the termination. What document would the technician use to identify the proper disposal method for the waste?
– MSDS

54
Which type of attack involves the misdirection of a user from a legitimate web site to a fake web site?
– DNS poisoning

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